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Lee County Library System: FAQ

Serving the communities of Lee County, North Carolina

FAQ

How do I get a free library card? Cards are issued to individuals living, working, attending school, or owning property in Lee County and the surrounding counties - Harnett, Moore, and Chatham who present a photo ID and proof of their current address. If your license does not have your current address, bring in a recent utility bill or phone bill or piece of delivered mail. Some issues can arise if you have had a previous card. 

Do I need to bring my library card to check out? Yes, your library card identifies you and the items you have checked out.  This avoids mistakes being made when there are common names. Otherwise anyone would be able to come to the library and say put this book on Mary Jane Smith’s card. If the book was not returned by the person, Mary Jane Smith would get a bill for a book she never checked out.

How long can I check out DVDs? DVDs are checked out for seven days and cannot be renewed. Seven DVDs can be checked out for seven days.

What information do I need to get a Lee County Library Card? The Library requires a picture ID with your current address, or a picture ID and proof of address.

How old do you have to be to get a library card? Patrons must be five years old to get their own library card.  If a child is under sixteen they need to have a parent with them to obtain a card.

 I'm Sixteen.  What do I need to get a Library Card? Patrons that are sixteen need to have a North Carolina driver’s license or North Carolina I.D. present when requesting a library card.  If your I.D. does not have your current address on it please bring a piece of mail with your address on it.

 I live in Chatham, Moore, or Harnett County.  Can I get a Lee County Library card? Yes, we provide free library cards to patrons that live in counties that share a border with Lee County.

How old does a patron have to be to use the public Internet computers by themselves? Youth eleven years old and younger must be accompanied by a parent to use the public access computers.  Youth ages 12-17 need to have an approval card signed by a parent at the front desk to use the public computers.  This is a one-time process allowing the parents to decide if they want their children to have access to the Internet.

I am from out of town.  What do I need to access the libraries public access computers? The library allows out of town visitors to use our public computers.  The Library requires a picture ID and then we will provide you with a guest pass.

How long can a person use a public access computer at the library? You are allowed two one hour sessions per day.  Staff can extend your time if you are taking an online test or doing research for school.

Does the library have wireless internet access? Yes, but only at the main library during business hours.  Stop by the front desk to pick up login information.

Does the library have a color printer for patrons? Yes, color computer print outs are 25 cents per page, while black and white pages are 10 cents per page.  Be sure to select "color" or "black and white" before confirming your print job.

How do I use a computer? Adults can come in and sign in to a computer using their library card, and can use the computer for a total of two one hour sessions.

Can I obtain prints from the computer? Black and White Prints cost 10 cents and 25 cents for color per page.  The self-service vend unit accepts change and one dollar bills.

How much do photocopies cost? Copies from the photocopier are 10 cents a page.

How long can I keep books and DVDs? Older books have a check out period of three weeks. Some popular books have a 14 day check out. Late fees for books are 25 cents a day for three week books and 50 cents a day for 7 day books. The late fee for DVDs is $1.00 per day per movie.

How do I reserve a popular bestseller book? In person or over the phone, ask library staff to put your name on the reserve list for the library book. When the item arrives, you will be notified. Patrons have 3 days to pick up the book.

Can I use my library card at another branch or get a book from another branch? When you visit the Broadway branch, please bring your Lee County library card. Ask a staff member if you have a question. Yes, you can request a book that belongs to another branch. 

Do I need a library card to use the internet computers and can my child use the internet? Yes, a library card is required to use a computer. When you log on to a computer, you must accept the internet usage agreement. A parent’s signature is required for a child to use the internet on their own. If the child is under 12, the parent must stay with the child at the computer. Lee County Library system  internet policies for the internet comply with the Child Internet Protection Act.

Can I use my Lee county Library card at other NC Cardinal Libraries? Yes, your Lee County Library card can be used at the following NC Cardinal Libraries:

Alexander County Library

Appalachian Regional Library

BHM Regional Library

Bladen County Public Library

Brown Library

Buncombe County Library

Caldwell County Public Library

Caswell County Library

Cleveland County Public Library

Cumberland County Public Library

Davie County Public Library

Farmville Public Library

Fontana Regional Library

Forsyth County Library

Franklin County Library

Granville County Public Library

Harnett County Library

Haywood County Library

Henderson County Library

Iredell County Public Library

Johnston County Public Library

Kings Mountain Library

Lee County Library

Lexington Public Library

McDowell County Library

Neuse Regional Library System

Northwest Regional Library

Rockingham County Public Library

Scotland County Public Library

Wayne County Library System

More libraries are added every year!